PRIVACY:
Cowhorsesupply.com has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our information gathering
and dissemination practices for our website:
Our site's registration form requires users to give us contact information (like
their name and email address), financial information (like their account or credit
card numbers), and demographic information (like their zip code and age). We
will not use this customer contact information from the registration form to
send the user information about our company or promotional material from some
of our partners without your permission. The customer's contact information may
be used to contact the visitor when necessary. All financial information that
is collected is used to bill the user for products and services.
SECURITY:
At Cowhorsesupply.com, we utilize the industries highest standard of data encryption
and positive identification technology to ensure that your on-line shopping experience
is safe and secure. Security measures are triggered automatically with your order.
Your order will be submitted only if your computer and our server are communicating
in a secure mode. Our Security measures are designed to prevent unauthorized
use of your credit card. Additionally, consumer laws protect you against unauthorized
use of your card.
EXCHANGE AND REFUNDS:
If your Cow Horse Supply selection does not entirely meet your satisfaction,
we will gladly exchange or refund your purchase, exclusive of delivery charges,
within 30 days from the invoice date. Gift recipients are entitled to an exchange
of equal value, depending on availability. The item(s) you want to return or
exchange must be returned in the condition in which it arrived and in its original
packaging.
Call Customer Service at 1-800-237-7085 for further instructions for returning
your product.M-F between 8am and 5pm Central and provide your order number.
After the item(s) have been received and inspected by Cow Horse Supply, the refund
will be available (within 14 days) to the purchaser or (if an exchange is desired)
a new item will be sent out.
INVOICE DISCREPANCIES:
All discrepancies with an invoice must be made by phone to the Cow Horse Supply
Customer Service Team at 1-800-237-7085 M-F between 8am and 5pm Central within
30 business days of the invoice date.
PRICING AND TAXES:
The prices displayed on this website are quoted in U.S. currency. Prices are
subject to change at any time. Sales tax will be automatically applied to orders/portions
of orders with a Texas shipping address.
TECHNICAL ISSUES:
Given the unpredictability of technology and the online environment, Cow Horse
Supply cannot guarantee an uninterrupted or error free environment. Cow Horse
Supply shall not be liable for damages of any kind related to your use of or
inability to access this site.
PRODUCT PHOTOGRAPHY:
We have made every effort to display accurate photography on CowhorseSupply.com.
However, the color capabilities of your computer monitor, as well as other variables
can greatly affect what is seen on screen.
SUBMISSIONS TO COW HORSE SUPPLY:
All information, including but not limited to comments, suggestions, product
ideas, graphics, photos or other submissions, communicated to Cow Horse Supply
through this Website, via e-mail, mail or phone becomes the exclusive property
of Cow Horse Supply, and Cow Horse Supply is entitled to use the information
submitted for any purpose without restriction or compensation to the user sending
the submission. The user acknowledges the originality of any submission communicated
to Cow Horse Supply, and accepts responsibility for its accuracy, appropriateness
and legality.
